FirstNet Assist

FirstNet Assist

By AT&T Services, Inc.

  • Category: Reference
  • Release Date: 2019-07-25
  • Current Version: 1.15
  • Adult Rating: 4+
  • File Size: 42.88 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 13.6 or later.
Score: 1.6
1.64758
From 227 Ratings
Free On itunes

Description

FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal.

Screenshots

Reviews

  • Att first net

    1
    By Medic002
    App is totally useless. This thing never works right. U might as well just use your computer unless u like wasting your time.

  • Worst app ever

    1
    By bk6528
    What a joke never works spins can not connect. Great for public safety

  • Terrible customer service

    1
    By JordanATF
    This app doesn’t even work. I haven’t been able to login, “user ID is not active” for three years and people keep telling me to change my password. Your support is a joke and this app is useless. Three years and nothing. Thinking about going back to Verizon.

  • Horrible

    1
    By sarahp623
    We were encouraged to switch from another carrier due to my spouse and I both working in healthcare. After verifying our employers, I was told after 13 years in the dental field, I was not considered a healthcare worker. I would love for FirstNet to revisit the rankings that came out during the Covid outbreak – because my career was ranked the #1 most at risk profession in healthcare. Yet someone who just works the front desk at a hospital qualifies for the discount. It’s absurd. Now I’m stuck with a higher bill and I really wish I would’ve stayed with my previous carrier. Would never recommend FirstNet to anyone.

  • Useless app…. Just use internet browser

    1
    By Castor_2.0
    This app is beyond useless. Literally everything you click on takes you to the internet browser. There’s no reason for this app at all.

  • App is trash

    1
    By Richyano
    The app is overall low budget it doesn't have any features like you would in the AT&T app which I don't understand why you can't just merge with them to make it easy for customers to pay and purchase items instead of having to open a browser link anytime you click on something!!!!

  • App doesn’t work

    1
    By chrisb826
    I don’t know what’s wrong with the app but it use to work and now I can’t log in anymore. I deleted the app and redownloaded it. But still no good. When I put in my username and password the continue button is not lite up to continue to the next page. This had been going on for several months. The developers obviously don’t care about us as customers. I always have to call the number to pay my bill.

  • Clunky and malfunctioning

    2
    By fausto coppi
    This app used to work, albeit poorly. Now it doesn’t even launch after entering login info. As in the “continue” button doesn’t turn active, so that you cannot get into the app to pay bills or check account status. Disappointing.

  • La peor aplicación

    1
    By Boricua-Edwin
    Su aplicación para gestionar pagos es lo peor que he visto en mi vida. Gracias a Dios en un par de meses ya no estaré con ustedes pasando tanta dificultad para pagar su mensualidad. Deben hacerle la vida más fácil a los usuarios, ya que somos quienes les pagamos a ustedes.

  • NOOOO!!!!

    1
    By Angel'sEMS
    Where do I start. This app is HORRIBLE!!! It never works. I can’t even log in to see anything. AT&T is WAY BETTER. The developers of this app are just plain PATHETICALLY LAZY!!! This is the main reason why I am going to switch back to AT&T. Firstnet need to focus on this app and make it better. I went on my laptop and guess what… yep…. Same dang thing. Slow, not responsive and utterly a pure waste of time. I had to leave Atleast (1) star but I really don’t want to. This app needs negative stars because I absolutely HATE CANT STAND DESPISE THIS stupid app!!! Have to call in to pay the bill. Don’t even bother with this app people.

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