AT&T Remote Support

AT&T Remote Support

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2021-08-02
  • Current Version: 23.06
  • Adult Rating: 4+
  • File Size: 8.03 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 12.0 or later.
Score: 3.0
3.0875
From 80 Ratings
Free On itunes

Description

AT&T Remote Support is a remote support app that enables you to securely share your screen with customer support agents in real-time. To launch a remote session, simply download the app and enter the 4-digit pin provided by the support rep. You can pause or end remote sessions at any time.

Screenshots

Reviews

  • Worked for my issue

    4
    By Paedagogue
    Rep was super helpful and resolved my problem. It probably could have been diagnosed without the app but app allowed it to be noticed right away.

  • The worst

    1
    By SWSW?!?
    A complete joke - even the rep on the phone said this thing never works

  • Why does AT&T need access to photos if checking issues? W

    1
    By shelly332
    I think they accessed my camera also! Sick people that work for AT&T. Don’t let them access you phone

  • Is this malware?

    1
    By Ista Dy Chalion
    Genuinely curious.

  • Zero Stars

    1
    By Chocolate temptress
    App never opens.

  • Never Opens

    1
    By Lori 84
    Every time I click on this app on my phone it never goes past the opening screen. It’s garbage just like their internet service.

  • Utterly Incompetent

    1
    By B boy 71
    What a nightmare. Horrendous “support”. If you can call it that. While I was in Europe, my phone connection was glitchy. After being on the phone with them for a hour unable to help me, they instructed me to delete the cell phone data plan on my phone. That made no sense to me, so I made sure to confirm with the support person that was safe to do. They said that it was and instructed me to continue. When I did, my phone immediately dropped the call. In an instant, per their instruction, I ended up in a foreign country where I did not speak the language, had no phone service to call any one, no one could call me, no text, no email, no navigation system. I was left stranded to figure out how to find a SIM card with no navigation system in a country I where don’t speak the language. Completely screwed me. Absolutely incompetent personal who don’t know what they’re doing.

  • ATT Remote Support

    3
    By Gybys
    For App to work you need to be on phone or in touch with support and they will give you a code to enable the app and give them access to your camera to troubleshoot issue. However There is only so much that can be done remotely depending on the issue.

  • remote access for tech support

    1
    By Penster2021
    installed the app. my screen showed red and indicated broadcasting but tech support could not see my screen. tried 3 times. didn’t work for me.

  • Does nothing at all.

    1
    By Kdvanderpool
    Literally does nothing. It goes to a screen that says “AT&T Remote Support” and never leaves.

Comments

More by AT&T Services, Inc.

keyboard_arrow_up

Buy this script Now!