Instacart-Get Grocery Delivery

Instacart-Get Grocery Delivery

By Maplebear Inc

  • Category: Food & Drink
  • Release Date: 2012-08-17
  • Current Version: 8.14.0
  • Adult Rating: 12+
  • File Size: 237.68 MB
  • Developer: Maplebear Inc
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.8
4.81034
From 3,398,091 Ratings
Free On itunes

Description

Shop online & get your groceries delivered directly to your door in as fast as 30 minutes. Plus, your first three grocery deliveries are free! And it's safe—contactless delivery is available. Instacart delivers fresh food, drinks, and household items the same day all across the US. Download the app to see what stores are available in your zip code. Prefer to pickup? Order online and pickup at your local store, where it will be waiting for you when you arrive. Ordering made easy 1. Enter your zip code 2. Shop stores for groceries, household items, electronics, and more 3. Add your items to your cart and place your order 4. Chat with your shopper in real time to make any changes to your order 5. Relax while you you wait for your delivery to arrive 6. Enjoy your items while you save time & money Contactless delivery Order safely from your home and get your groceries delivered to you same day. Our 100% contactless delivery helps to ensure you and your shopper stay safe. Find your favorite products Get fresh produce, late-night snacks, and even alcohol delivered to your door. Don’t forget essentials like toilet paper, other household items! And your shopper will ensure that fragile items like eggs and glass bottles are always handled with care. With Instacart, you can: • Find exclusive deals & coupons • Creating shopping lists • Reorder your favorite products • View nutritional information & filter by diet Where to shop with Instacart Shop from your favorite stores - Aldi, Publix, Costco, Safeway, Wegmans - and nearly 40,000 other retail locations across North America. Download to see what stores are available in your zip code. Terms and conditions apply. See details: https://www.instacart.com/help/section/360007996832

Screenshots

Reviews

  • Customer support is atrocious

    2
    By Jock_Itch
    No point in going into a long story here. It won’t matter. Just hope you never need to deal with them - especially by email. They don’t read, they just send back boiler-plate responses that don’t address your actual concern.

  • Company stole from me - worthless customer service

    1
    By dmsdj5
    I cancelled my subscription but was then charged $99 for another year. Contacted help why that happened, they apologized and said I had been refunded. When I checked my bank account later I had been charged $99 a second time! Customer service didn’t help at all, saying I had only been charged once regardless of sending screenshots of everything financial proving I had been, received nothing but auto reply answers with no solution, then told me to contact my bank to have BOTH charges removed?!? What? Stole $200 from me and said to take it up with my bank? Told a friend who said something almost identical happened with them and took 60 days through bank filings to get their money back. I’ll never see this money again - they robbed me.

  • more “sponsored” products than the product you search for.

    2
    By k.r. mills
    You’ve got to scroll though four advertised products to get to what you searched for, then there’s only two results before it’s four more ads. It even overrides the filters. What’s the point of the filtering by anything if you’re just going to advertise something vaguely related to what I searched? No, I don’t want an orange chicken TV dinner, I searched for raw chicken breast. If I wasn’t disabled I wouldn’t use this awful app.

  • Extra charges!

    1
    By hoeseseze
    This was a super great app in the beginning and helped out alot as I am a stay at home mom and my boyfriend works late, after awhile though it started charging random charges out of the blue and nothing had ever popped up when I paid for my orders so I know there is no way it is from that, I also have the receipts from my card showing I paid the full amount of my orders. This also happened to my mother before she deleted her account as well. Insta cart had charged her $105 randomly when she hadn’t used her account in weeks.

  • I’m so ANGRY.

    1
    By swthrtldy
    I had the app for some time. Then one day when I made an order For Costco the shopper did follow my directions and was so RUDE to me and called me the C word! I was going to blow it off about the rudeness but the C word, NOPE. I called customer service about it. The operator was very polite and told me her boss will contact me. I Never was contacted and I didn’t take it as a big deal. When I tried to order off the app again my account been locked! What?! I been fighting for weeks to fix this. I had no way to contact customer service. The number on google tell me to use the app. HOW WHEN YOU ARE LOCKED OUT. I click the link to fix this by sending me an email. I NEVER GOT THE EMAIL! I have to call the senior citizens number to get any help. I just stumbled upon that! I FINALLY got the email to unlock my account. BUT NOW I HAVE TO WAIT 48 HOURS!!!! WHAT?!?!?! I wish door dash or Uber have many stores as instacart or I would go to them! I had with stores they do have! I am so ANGRY! What I’m being punished for that RUDE SHOPPER!?!?!?

  • What’s the point of loyalty cards

    4
    By Bookworm28a
    What’s the point of loyalty cards in the app if you don’t get your store rewards? I like using Instacart but don’t get why you honor loyalty cards if when the customer doesn’t receive their rewards for that particular store.

  • Overcharge

    1
    By Mylol my ***
    Don’t trust this grocery app, they’re known to over charge and not refund the difference, I will be canceling my subscription due to high fees and keeping my funds on hold for more than seven days.

  • App Misleading and customer service unwilling to help

    2
    By Lilflygirl1987
    I woke up not feeling great in a hotel and ordered some meds to be delivered since I’m away from home. When I submitted my order it also attached a year membership for $100. I immediately called to ask for a refund and explain I had no intentions of buying a membership. They said there’s no refunds whatsoever. The way they have it on their site is sneaky and shows “free delivery on this order” if you click it. Unfortunate they are unwilling to make it right. So todays $15 order is now $125 with taxes and fees.

  • I’m a huge fan!

    5
    By TallestTeacher
    I love Instacart, I don’t even go to the grocery store anymore. Their customer service is incredible and they have such sweet and thoughtful shoppers. In two hours I just open my door and voila! Thoughtfully bagged groceries are at my doorstep. It has changed my life. I don’t even go to the grocery store at all ever since my kids were born.

  • Terrible customer service

    1
    By Mrs Incovenienced Shopper
    I received at text at 2:03 pm my shopper Ginger was shopping. At 2:37pm I received a text that my order was cancelled and rescheduled for the next day at 9am. However needed groceries for tonight, I called at 6:15 trying to see why my order was not delivered and then noticed in the app my order was cancelled and rescheduled for the next day at 9am-11 pm… and spoke with a chat bot, Poonam -and was assured my order would be delivered In the next 2 hours. That time passed and I called customer service spoke with a person and she was not helpful. Apologized but didn’t offer anything for the inconvenience and the lack of customer service nor did they offer another driver. Ive used instacart for over 5 years and have spent over $5000. Most orders go pretty smoothly, just very unsatisfied lately. Lots of hidden charges and upcharges for using the app. Will order the through the stores directly from now on. This is why I pay for the convenience, not to be inconvenienced.

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