T-Mobile

Always working with their long term customers and always making a way to keep their service going without turning them off

Pior app neste segmento, tudo precisa ir em uma loja física, nada consegue se fazer pelo app muito menos pelo navegador de internet , estou tentando mudar o cartão de pagamento da conta e nem entra no site. O jeito é trocar de prestadora de serviço.

on my iphone 13

T mobile has just screwed me over for the last time!!!! I pay my bill in the store , and they charge me extra for paying my bill in the store!!! ( (I like doing business face to face.) I pay my bill in the store, because at one time you had a few associates who could answer my questions and help with the new gadgets you have, and this afforded me the knowledge to make any other decisions or choices that I had to make. T Mobile, for the first 4 years I was with them, they were super!!!! In the last month or two they have proceeded to get rid of most of their associates and now have CHARGED ME MORE for receiving less service!!!

I can’t login to my app

I found out the app breaks if you calibrate or troubleshoot your facial recognition. (Also it would be great if T-mobile would stop “slightly up charging”.) I can’t do anything with the app anymore. It goes into a continuous loop where it says my password is incorrect and I know it’s not because I can log in through the website. I just placed the direct website on my Home Screen, at least I can still see my bill. 🤷‍♀️

I am extremely happy with my service I switched from Verizon after 8 years and I was so frustrated by them. T-Mobile is very helpful and wonderful so far

We used to live in the city and we moved and now live in a rural area. T-mobile advertises about having the best services in rural areas… THAT IS A LIE ALL THE WAY AROUND. We are ALWAYS having issues with our phones. All of the advertising is fake news. They should be sued for providing false information to the public. I have 2 bars and showing 5G, but and can not get good service if I am not at home on Wi-Fi. The customer care team said they are working to get better service in our area. I don’t want to leave T-mobile, but if they don’t hurry and get better service towers in our area, then we will be forced to go with another service provider. We own our own business and need better service ASAP!!!!

The app has not been working for me it says it needs an update when I go get the update It says open app and when I click open the app it keeps on telling me to update so I took it off put it back in turn off my phone did everything and it won’t work for me am I the only one with this problem

Stole $100.00 & bad customer service.