Issue clearing notifications. Support is non existent. Probably will get a response it’s my device not the app and hundred of thousands people use it with no issues. Read the comments… They don’t care about the user, it’s a money grab. Uninstall reinstall doesn’t help. No bulk notification clear all button. Development request ignored and instead you get a response we are the #1 app ordered by courts. Dishonest business model if ask me. Make it free, give it to everyone, get it court ordered. Once we get enough users of the free product hit them with a price tag because guess what? A huge chunk of the user base is locked in by court order. Which explains why they don’t care about the end user. They say they work with low income families and throw out random #s of discounts gave with no data to back it. Anyway if someone has the option to read reviews on App Close before they are court order, I would suggest exploring other options. The price for this app is basically what the other apps charge.

I use an iPad with a keyboard, and there’s no way to rotate the view from locked-in portrait to landscape view, so the app is unable with iPads using external keyboards in landscape mode.

So I got this app and I’m super happy with it except one thing and you can’t get a hold of anybody. It says that your calls are being recorded and you’re able to have access to those recorded video calls and I cannot. I have reached out to Support and all I can do is get a PDF version of the call log history or the text message. This is very frustrating because I had a recent phone call that I’m trying to send to my attorney and I cannot send it.! there needs to be somebody that people can can talk to a live person to get this taken care!

All calls now need to be finagled in order to get the speaker phone to work. They make it impossible for Military/low income families to sign up for the free version by never responding to emails, or redirecting you in a roundabout, or they keep asking you for random document after random document and when you submit that document, it’s not the right document that they need. They keep this up until you give up.

I have used for several years. AppClose automatically creates a file on your iPhone and automatically saves files. There’s no option for permissions. There’s no options to stop it. The only options are for you to save it directly to your phone or to the iCloud. It is generating a thumbnail photo every few and saving it to my phone. It has been doing this for years. There are now over 10,000 files on my phone and I am not able to delete the folder.

The app is great and very customizable. I’m able to use it as a shared coparent calendar as well as my own personal calendar. My only issue is that some of the settings are genuinely pretty difficult to figure out. There are FAQs on the site that ultimately helped but we had a lot of confusion getting the shared coparenting settings how they should be. That could really pose serious problems for people who are coparenting and not getting along. It took both my coparent and I to figure out the settings and thankfully we are able to cooperate together. But I do like the app overall

This app used to be great when it was free, but they became greedy and started charging. Unfortunately, quality doesn’t justify the price. Calls drops constantly, and I often have to send the same text multiple times before it finally goes through. For a paid service, I expect basic reliability.

This app is the least helpful of all the coparenting apps. I’m not sure what I’m paying for. It requires 2-factor authentication for every payment or reimbursement rather than using a passkey like any other app taking payments. It is not Siri-enabled so you have to pull over just to write a text message rather than talk-to-text. How these people are able to charge for this is completely beyond me.

I have not had a problem with this app up until the last week. After repeated attempts to work with customer support through email. I have not gotten a reply back in over three days. This is the only means that I have to communicate with my youngest child. And have viable information needed throughout the transcripts that I am unable to access because my account has disappeared. I verified my email through the customer support and have confirmed that both my phone and application are up-to-date with no resolution. But the best part is as they were not late excepting the money for the subscription that I am unable to access at all. This is a court ordered app for coparenting that does not have a proper customer support function and or the ability to address the issues at hand within a timely and prompt manner.

Just a heads up to anyone using this app if for some reason you are not using the app for 6 months the app can terminate your account without notice.. this had happened to me there’s important conversations that I had and all of the sudden with no explanation my account and all my messages are gone. The frustrating part is that trying to talk to customer service about the matter they don’t give me a proper explanation to this.. so if you have messages that you are planning to use in a potential future case be careful be this app can close and delete those messages after 6 months of not using the app