I’ve had this supper for four years and it’s not that great. Anytime you reset your router you lose literally everything. I don’t understand why they can’t save a profile under your email address. It’s incredibly frustrating. And now my circle will not link up. Even though I’ve spent my annual fee.

So my Orbi WiFi/router WiFi died back in dec’2024. I just found that they are still charging me monthly. And the app does not work unless you have the Orbi router. So I have no way to cancel … wtw. They need to walk the ‘SHAME’ line. Ripoff artists!

This thing is trash :D

Just stopped working one fine day. I don’t think the developers ever really took care of this app. They were happy to collect the subscription charge for the year though. And this app and the successor apps.

I’ve used this app for a number of years and it works great. However, when I got a new phone and had to reinstall the app, I forgot my pin and was not able to get it sent to me. For whatever reason, the app would not send me the pin as a text message. And once you forget your pin, it’s over. You can’t get back into the app. So I guess I’m just canceling my subscription now since it’s like flushing $50 per year down the drain.

This app never should have been made in the first place, it caused us soooo many problems and it barely even works at all.

Doesn’t allow me to reset password. It doesn’t send a text to my phone. I’ve had the same number for 16+ years. Wish there were more options to access the app

It constantly asks me for a passcode that I never set up in the past and when that doesn’t work it asks to text me a code, but I never receive a code. Extremely frustrated.

This app has a lot of potential but it’s very glitchy. Everytime I try to subscribe as a premium user, I get an error message and it suggest I close the app and wait a while to open it back up. I’ve tried twice to subscribe and had to request refunds. I really wish they’d fix it because it would be really awesome to use.

Admin passcode does not get sent as sms