The Norton Password Vault works wonderfully on MS Edge. Yes, Edge. But it does not work, at all, under the current Mac OS in Safari. The icon appears at the top of the page, like it should, but, when clicked, a blank window appears below it. The vault will also not recognize a login page or prompt to enter your saved credentials. Completely useless on Mac. I wish Norton would fix. Otherwise, what’s the point of staying with. Norton?

My Mac is updated to macOS 26.4.1. I was unable to export my password vault to a CSV file using the Safari extension. However, when I used Norton Private Browser I was able to accomplish the task. I determined that the Safari extension for Norton Safe Web Plus had not been updated by Gen Digital for 6 months (current version 1.3.8 and more than 3 years ago before the update to the current version). No wonder users are having functionality issues, so some of its prior functionality was lost and the current solutions in Norton’s support do not work for Safari and the current extension.

This app is an absolute mess. Attempted to set up mobile log in, but the app froze. After manually logging in, would not load saved passwords. App is 5 months old, so no telling how many OS updates have been missed.

DOES NOT WORKS WELL ON MAC. ALTHOUGH CANCELED I WAS STILL CHARGED FOR RENEWAL. GETTING ANOTHER CANCELATION AND REFUND IS NEAR IMPOSSIBLE. NORTON HIDES THEIR CUSTOMER SERVICE BEHIND ALL THESES LITTLE INFO TABS THAT GETS YOU NO WHERE.

Every day, I get a nag screen to download this stupid plugin when I open my browser. There are no settings to disable this popup. The safe web plugin does NOT provide any services that Safari doesn’t already provide, and their password manager is horrible compared to the built in one. Also, the popup says that it’s not even supported on my version of safari, and it’s not supported on anything higher than safari 16… so why would I install something that’s not supported?

Mac user. Their support data is all out of date. Can’t get answers to simple questions. Everytime vpn is on I can’t use any internet. Bottom line, it was a great product a decade ago. It’s a waste now.

Trying to download this App to a MAC is a NIGHTMARE! There is a blank screen with a spinning circle, nothing else! Think twice before buying this APP!!!!! Absolutely unable!!!

Selected my website as a safe one, but Safari can't connect with it any more.

It is a constant fight to get things done

VPN WON'T CONNECT!! AGAIN AND AGAIN AND AGAIN!! DON"T WASTE YOUR MONEY!!