Disney’s D23 ticket rollout was a mess from start to finish. Just getting to the actual ticket page required digging through layers of fluff — videos, promos, and distractions — before you could even find the real entry point. By the time you got there, you were already behind. I logged in early, did everything right, sat through the countdown… and got a blank screen. No queue position, no confirmation, no error — nothing. Just a dead page. I tried multiple devices on a high-speed connection and got the same result every time. This wasn’t user error. This was a system failure. If tickets were gone, say so. If the system crashed, say so. Instead, Disney left people staring at empty screens, guessing what to do next. For a company this big, this wasn’t just disappointing — it was sloppy, opaque, and disrespectful.

Most features in accessible

D23 is such a joke. No chance of getting any event tickets. Too many people in this “club”. The app has little to no features. Disney has and is going down hill at such a sad rate.

Never could get my membership card to load. It just continued to “load”… if I closed the app & went back in to try again, I had to re-sign in, which still never worked to actually load the card. I imagine the app is good for keeping track of where discounts are, etc, but not great as an alternative to carrying around your membership card

You cannot log into your account without the app crashing.

App just displays an error when trying to log in. Tried everything to fix it but it still won’t let me in.

Every time I try to log in, it gives me error messages when I try to pull up my member card and my tickets. Error code -, "An error occurred app.myid.login_error_message"

Cannot login.

App does not allow you to login.

Downloaded app and get an error message every time I try to login. Come back later.