Care.com: Hire Caregivers

Care.com: Hire Caregivers

By Care.com, Inc.

  • Category: Lifestyle
  • Release Date: 2009-10-10
  • Current Version: 21.23.1
  • Adult Rating: 4+
  • File Size: 329.07 MB
  • Developer: Care.com, Inc.
  • Compatibility: Requires iOS 16.0 or later.
Score: 4.2
4.25037
From 29,720 Ratings

Description

Find trusted, background-checked caregivers for kids, adults, pets, and homes that fit your schedule and budget. See why 29 million families have turned to Care. BACKGROUND-CHECKED FOR PEACE-OF-MIND All caregivers you can book are background-checked Option to request supplemental background check reports In addition, our Trust & Safety team reviews profiles, job posts, reviews, and photos to make sure they meet our community guidelines CREATE THE CARE PLAN THAT’S PERFECT FOR YOU Search and compare rates for full-time, part-time or even occasional help Get help with everything from watching kids after school to meal prep for seniors Find the right fit after assessing caregivers' reviews, years of experience, or number of times hired by families on Care.com Unexpected change in plans? No worries—book a sitter for kids or pets in as little as 6 hours before you need them EASY TO USE WITH ONE MEMBERSHIP Purchase one membership for all your care needs: children, adults, pets, and home Search, message, interview, and book—all in the app Browse profiles or post a job and let caregivers apply to you Need help? Chat with a live agent in an average of 1 minute or less. 24/7 support At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/ or our terms of use at: http://www.care.com/terms-or-use-p1012.html

Screenshots

Reviews

  • Latest update full of issues

    2
    By Tinyknitter
    Not of fan of the 4/2025 update. Experiencing more issues with communication on the app. Duplicate notifications and sending of messages. Tried to get help and submitted a video of the problem (click on notification or e-mail and instead of opening app, it crashes). I feel the app has worsened over the years. Not worth the subscription price.
  • Buggy, no support, expensive

    1
    By Papap Papsicle
    Frustrated that I cannot edit reviews. Don’t understand why they wouldn’t let us do that when they are also charging a high amount for subscription. They don’t have a customer service number. You can only contact them via messaging and they take about two days to get back to you. I was in a situation where I really needed to edit my review because it diverged some information that nobody should see. It is completely unreasonable to have to wait two days to get that edited. Don’t understand certain rules that they have. The app is also quite buggy. It randomly exits for no reason and is sometimes hard to go back to pages.
  • Great App! But cost, not so great

    5
    By Jazzica Mari
    They are great! So far they have connected me with some great Nannie’s. I just think the cost is very expensive.
  • Buggy app and bad user experience - but good caregivers

    2
    By Hrdavis1
    Such a missed opportunity here. Lots of experienced caregivers on the platform but app and website are always buggy. I wish that they made it easier to run a proper hiring funnel using the app by allowing you to create a pipeline and tag applicants. Also create a way better filter so you can search for what you need (I.e. multiple, infant experience etc)
  • Response time is too long

    3
    By JenyaVillejust
    Caregivers listed either respond days later or dont respond at all. Can you make sure notifications come through for everyone and maybe mark those that dont respond quickly, they dont want a job i guess.
  • NO

    1
    By Jaymibh
    They need to make another service other than this one.
  • What is going on?????

    1
    By kitykatt
    Can’t even access app! I get nothing!!! I actually pay yearly. Terrible
  • Nobody answers

    1
    By Free timing
    Nobody applies to my ad. If they do they are from 100 miles away. People don’t answer messages I send. People don’t really want to work. Housekeepers want to clean homes that are already clean. Last time I used care.com it was a waste of $ and looks like it will be again.
  • Not a Secure Platform for Families

    1
    By KateHJiang
    There's no privacy protection for families on this app. I left a review on some caregiver and that person got mad and harrassed me. It's not safe for families to use if we can't even write reviews to share experience without any concerns
  • Overpriced

    1
    By LaurensTravels&Tribulations
    You can’t really use the features without paying a subscription, and they don’t remind you when it’s about to renew. As a person juggling childcare, this is especially unkind. It can be hard to track quarterly payments. I’ve used care.com 2-3 times now and I’ve always been dissatisfied with what you get for the price. The price is too high, I couldn’t get human customer service and the auto renewal is easy to sneak by you. I’ll be looking for other ways to find care.

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