Late start Apple Duo
1
By RASHAD433
The morning, the Apple duo pre-orders began the Apple app opened late causing anyone who thought this app was the safest bet to have their duo arrival pushed back by months. Those who used the Apple website and even ordered through cellular companies were better off. Very disappointed that third parties have better infrastructure for selling Apple products than apple themselves.
Insensitive and Misleading Order Status Messaging in the Apple Store App
1
By Spacenerd
I am writing to express my frustration with the language used in the Apple Store app to describe delayed orders.
On October 16, 2026, I ordered an iPhone Duo. My estimated delivery date is December 15–22, 2026, approximately two months after the date of purchase.
Despite this extraordinarily long wait, the Apple Store app prominently displays the message:
“Your order will be available soon.”
I find this wording insulting and dismissive of my experience as a customer.
A delivery date nearly two months away is not “soon” by any reasonable interpretation of the word. Seeing this message repeatedly when checking my order status compounds the frustration of an already disappointing purchasing experience.
I was genuinely excited to participate in the launch of this product. Instead, I am watching the launch unfold while facing a lengthy wait for an expensive device I have already ordered.
I understand that manufacturing constraints and product demand can affect delivery schedules. My complaint is not about the existence of those constraints. It is about the way Apple chooses to communicate with customers affected by them.
I would strongly encourage Apple to adopt more accurate, empathetic, and context-sensitive order-status messaging. For example, a message such as “Your order is being processed. Estimated delivery: December 15–22” would communicate precisely the same information without creating unrealistic expectations or minimizing the customer’s wait.
Apple prides itself on attention to detail and the customer experience. The language used to communicate with customers should reflect those same standards.
I hope this feedback reaches the team responsible for the Apple Store app’s user experience and messaging.
iCloud Storage Needs To Be Removed
1
By MaryPurpleLover🌈✨💫⭐️💜🍡🍓
Because I hate iCloud Storage and I want to delete it!!!
Not Optimized for Duo
1
By Greg_oreo95
Title says it all
Not capable with iPhone Duo
1
By JulyShi
Are you seriously? Can you ensure Apple Store functional with iPhone Duo? Apple Retail not a priority of Apple?
Not letting me re-download it
1
By Miasis59
One star for me not letting me download it assume yeah and especially Anya cancel out of here because Papa wants me to leave bye make sure you leave please peanuts for me fitness yes this is helpful
not optimized for duo :(
3
By Leifjsidbdi
apple knows I dont need to be shopping anymore!
Apple why
1
By Please sfs
So i have a 1 hour screen time limit on safari and after 26 minutes of using it i apparently i used it till the limit and i cant comment on apple support but fix this cuz it dont make any sense that i used it for 26 minutes and my limit is 1 hour
Not worth subscription.
1
By Just me noticing ..
The games included with subscription are at best subpar. Especially for adults. Apple TV .. I get 90% of what is offered for free on other platforms. Basically the only good thing about it is Apple Music. Which is usually why I only buy its stand alone subscription. I have cancelled and resubscribed multiple times for the ‘package’ hoping there had been improvements. But always to my disappointment.
Freedom of speech
1
By Rolly1283
Freedom of speech
I love how this app is just racist towards Jewish people. I can’t even put a review. Apple just wants to block Jewish people and the way they express himself goes to show how racist they are.