Nice magazine. Horrible customer service
1
By G-Capo
I subscribed to the print and digital magazine. I downloaded the app but all the articles are still locked a few days later.
I emailed. No response. I contacted the developer through the app. Again no response. What good is an app when you can’t access any of the articles?
I can access the website and pdf articles but you can’t of course click right to the article and the “experience” they brag about just isn’t the same.
I have subscribed in the past with access to their app so whomever is now minding the store is asleep.
Maybe a bad review will wake them up!
TERRIBLE TIME LOGGING IN
1
By Wapsie Kid
I have been a subscriber ever since MONEY magazine transferred my subscription, and I like it. However your internet subscription needs improvement! Logging in is Terrible. Please improve it.
Sincerely James C. Sauer
Horrible Experience
1
By DLynz
I just subscribed to Kiplinger Personal Finance through Kiplinger’s website. I saw that they had an app and downloaded that. Every time I’ve tried to login it says I do not have a subscription. However, I am able to login onto the Kiplinger website. After trying for 2 1/2 days I finally got frustrated and called a customer service number I found within the app. I was told I would not be able to read any issues on the app until April!! So I’ve paid the money, and per Kiplinger’s own advice, downloaded the app for a “better experience.” And I’m now being told I will be unable to use that “better experience” app until April! At this rate, I can guarantee I will NOT renew my subscription to Kiplinger!!
Broken
1
By Derdsdfghjklooiuyhgfrdr
Unable to download Feb issue. What happened?
Does not work
1
By Disappointed 2018-2018
I just bought a two year subscription have logged into the app and it’s still asking me to buy the magazines. App not working. I want my money back
Does not recognize subscription
1
By jrchastain
I love Kiplinger but their online recognition of subscriptions is terrible. For starters look at this site to find where a subscriber logs in. Then try the system button in the bottom left. Good luck getting connected.
Paid for subscription but it doesn’t register
1
By PublicAnon
The app has minimal account management features. Purchased a subscription but it still shows all magazines as preview or purchase. When I go to the subscribe button it says I’m already subscribed. Super frustrating and a waste of money. For a company that writes such good content, they should invest more in their app
Not affiliated with Kiplingers!
1
By Holly Jean Wells
Warning this app is not from Kiplinger’s. It is misleading! Beware!
Rip off
1
By looking for goodness
Although I have a paid subscription the app won’t restore my purchases. The website is useless because it won’t let you log in while overseas.
Kiolinger Mag Subscription
1
By LouMyM
Very difficult to use the app. Not clear where to log in or get the my digital Kiplinger