Always been a GV fan -individual stories help me so much

I’m legally blind but can read with an iPad if I can enlarge print or zoom in. On an iPad this app takes up the space on the screen in landscape the size of a phone so it is not friendly for the visually impaired. Also the price of a digital subscription is nuts considering the lack of polish and features on the app. I pay less for amazing apps that do a lot more. What really kills it for me is the lack of native iPad version.

I love the Grapevine app. It’s come a long way. The digital magazine looks great on iPhone, however a native iPad version is needed. That’s where I was hoping to utilize the app. I was disappointed to find that only the iPhone app was available.

For the past 5 years I have had to write the customer service, which by the way are excellent to reset my password. Service will work for a couple weeks but then, nothing. Keep getting messages wrong credentials. Write again, reset another 2 weeks, same thing. This has happened several times. They tell me to use a certain browser , which I do and clear my cache, which I do. I will not be renewing again.

This is the most buggy app I have ever used. It’s hard being a grapevine rep in a group and recommending this app. Constantly says I’m not subscribed (which I am) then I hit subscribe and it says I’m already subscribed. The restore option never works. FIX THIS APP!

I downloaded the app and paid for my subscription. I couldn’t access my account and emailed customer service 3 times and never received a response.

Twice in the past week the app has told me I need to subscribe, when I have already subscribed. The first time it did this I emailed Grapevine and after a couple of days they got back to me—by then it was working again after I had uninstalled it then reinstalled it. Now it’s doing it again and I’m done. I don’t feel like having to uninstall and reinstall again and again and again. This app is a good idea but I’m not paying anymore for it and will be deleting it. Please work out the bugs already!

I’m having the same issue as other reviewers. I have a receipt from Apple confirming my subscription but I can’t sign in. I’ve contacted aagrapevine customer service to no avail. It’s an aggravation. I regret subscribing.

Last week I tried to subscribe to the Grapevine App. I had the same issue of trying to subscribe but the same Techy problems as a previous reviewer. My husband tried to help me as well. We subscribed alright but could not get into anything. We ended up canceling subscription but sad about it!

I’ve purchased 2 subscriptions and been charged twice and still can’t use the app.