I recently started using Benzinga and some of the additional services they offer. While I’m extremely impressed with the value I’ve been able to extract from the services themselves, the app could use some polishing. For instance, managing subscriptions through the app is not possible which can be frustrating. The app also feels like an after thought due to its clunkiness. Again, while a great tool to add to my arsenal, it could use some polishing is all. I reiterate, the app, not the services. The services are amazing.

I signed up for a trial with Benzinga and tried to cancel it on the last day, but they still charged me $197. When I reached out to request a cancellation and refund, they told me there are no cancellations allowed after the trial, even though I canceled before midnight on the final day. Most services are willing to work with customers and issue refunds in these situations, but Benzinga refused. I regret this experience because I didn’t even use the service during the trial, and now I’m stuck with a $197 charge. This is disappointing and not good customer service.

I took this subscription today and I am already regretting the decision. The current market prices are very lagging compared to market. Its not giving any option to customize. Showing some ETF tickers all the time on the screen which is completely useless. They should have updated with main indices. Pls don’t go for this subscription. Simply useless!

I was a paid monthly customer for the Benzinga Yield Report and I can barely navigate the app without encountering multiple pop ups or it scrolls and won’t allow me to click command functions. I decided to cancel my subscription and on an iPhone 11 Pro Max with a ginormous screen had issues scrolling and clicking even the cancel button. Screens within screens don’t work and pop ups make it almost unusable.

I love the service but the app is unusable. It was ok previously but now after the last update it seems opens then everything goes blank with a graphic that says “something went wrong, try again”. Over and over. I’ve deleted and reinstalled the app several times. I can’t even get to the login screen to try and logout and back in.

App frequently inaccurate data; dissimilar content compared to website. Unreliable.

There are so many problems with this app that it’s at the bottom of useful apps, websites, or other financial trading platforms, or investing platforms. Benzinga also doesn’t support feedback and questions. And be careful, they won’t refund you if you try too cancel immediately after purchasing this app, so try for one month only and watch so they don’t automatically set your subscription to an annual subscription. The stock prices are wrong, not updated, making it worthless to scan stocks, which doesn’t help trading. The news feed is everywhere, some good, but much is superfluous. Lots of distractions throughout. I use Seeking Alpha, Fidelity, barons, WSJ, Morningstar, and some others. Fifelity gets most of the Benzinga feeds - so don’t need that part. Seeking Alpha has everything Benzinga has,but in a better format, and a lot more for less money. And SA has support. Fidelity has better investing information through the Analyst section. And of course investing ideas and detail information can be found in MS, WSJ, Barrons, and others. I’m not a big trader anymore, about 3000 trades per year, so I don’t need much to get in and out, and I don’t get screwed on the spread either. If you’re a 50 hr trader, then something else might be better than what I use. Bottom line: Benzinga doesn’t support the app, slow price updates, wrong prices, expensive app, and not suitable for investing.

Their edge version is now providing less unless you give them money.

News articles actually stay open so they can be read.

last time i got involved with benzinga i signed for a program for newcomers because i no nothing of stocks and making money.i called number got the big shot and he was just nasty how stupid i was not to know when to sign in for show then i think called me a name then hung up on me WOW what a guy you hired sorry i didn’t like to do these things. don’t have a lot of money so the little bit i lost is a lot to me sorry for this i personally will keep it under wraps thought you should know.