http://www.icml.com.au/communication-and-effectiveness-courses/ <br />Paul Turner, MD of ZyNet tells about his experiences after an in-house 'Managing Time and Client Communication' training course. Paul's main reason he chose for ICML for this customer service training was that ICML listened to his needs and put together a tailored program that perfectly suited his objectives. He also discusses the dramatic impact of the course on his business. <br /><br />This time management and client communication skills training was held at the ZyNet offices in Melbourne. Facilitator was Suzanne Loubris, Organisational Psychologist. <br />For information see: <br />http://www.icml.com.au/communication-and-effectiveness-courses/time-management-working-smarter/ <br />http://www.icml.com.au/communication-and-effectiveness-courses/communicating-effectively/ and <br />http://www.icml.com.au/sales-and-customer-service-courses/customer-service-excellence/
