Residents in Nairobi Kenya are frustrated with the handling of a deadly hostage crisis that has moved into it's third day.<br/> <br />At least 68 people are dead and an unknown unknown number of others are still being held by al Qaeda-linked militants inside the upscale Westgate shopping centers.<br/> <br />(SOUNDBITE)(English) NAIROBI RESIDENT (NO NAME) SAYING:<br/> <br />"It's taking them too much time, they were supposed to handle this thing in like 6 hours and then, they were supposed to finish everything. But today is the third day and nothing, so I don't think they are working on the situation."<br/> <br />The crisis began on Saturday when a group of militants stormed the mall hurling grenades and firing automatic weapons.<br/> <br />Australian born Heidi Edwards was inside the mall at the time and described how she escaped.<br/> <br />(SOUNDBITE)(English) HEIDI EDWARDS, EYEWITNESS SAYING:<br/> <br />"Then I decided to try the staff door, there was like a staff only door, and luckily that was unlocked so we got li
