Ricky, an executive coach and leadership expert, emphasised that an engaged workplace doesn’t happen by luck, it takes conscious effort and intentional planning to come to fruition. A couple of the areas that Ricky mentions will contribute to an engaged workplace include: <br /> <br />Empowering employees to be involved in thinking and doing opportunities; <br />Ensuring the organisation has a commitment to a set of values and behaviours that focus on high performance and results; <br />Creating an environment where continual learning opportunities are available and employees are challenged; <br />Focusing on communication and relationships; and <br />Recognising and rewarding employees for their efforts