www.saponlinetrainings.net - "sap crm(customer relationship management)" Online Training contact us:+919052666559,+1-6786933475 orinfo@magnifictraining.com By Real Time Experts from Bangalore,India,USA,Canada,UK, Australia,South Africa. <br /> <br />SAP CRM ONLINE TRAINING COURSE CONTENT: <br /> <br />INTRODUCTION <br /> <br />Solution Overview (Introduction): <br /> <br />• Overview of SAP ERP and SAP CRM <br />• Introduction to SAP CRM <br />• Overview of CRM 2007 Architecture <br />• Channel of CRM <br />• CRM Application <br />• Role in my SAP CRM <br /> <br />SAP CRM Web User Interface (WEB UI) <br /> <br />• Architecture of WEB UI <br />• UI Concept & UI Component Concept <br />• Navigation Bar & Business Roles <br />• UI Configuration <br />• Personalization <br />• Additional Features in Web UI <br /> <br /> ( CR100)-- Base Customization/Master Data (SAP CRM7.0 & SAP ECC <br /> <br />• CRM Business Partner (BP) <br /> <br />-> Creation of BP on Category <br />-> Basic setting on Field grouping & No ranges <br />-> BP Relationships <br />-> BP Roles <br />-> Mapping BP Classification & Account Group from R3 -> CRM <br /> <br />• Organizational Management <br /> <br />-> Fundamentals of SAP CRM Org Structure <br />-> Organizational Data determination <br />-> Mapping Org Model & Enterprise Structure from R3 -> CRM <br /> <br />• Territory Management <br /> <br />-> Hierarchy Levels, Hierarchy ID <br />-> Assign employee to Hierarchy <br /> <br />• Product Master <br /> <br />-> CRM Product Types <br />-> Creation of Hierarchies & Categories <br />-> Creation of Attributes & Set Types <br />-> Mapping Product Master & Material Master from R3 -> CRM <br /> <br />• Transaction Processing <br /> <br />-> Transaction Processing for Enquiry, Quotation & Order <br />-> Customization of Transaction Types <br />-> Assignment of Item Category Determination <br />-> Mapping Transaction Types & Sales doc Processing from R3 -> CRM <br /> <br />• Activity Management <br /> <br />-> Business Activity / Task <br />-> Activity Monitor <br /> <br />• Partner Processing <br /> <br />-> Partner determination Procedure
