October 21, 2014 /3BL Media/ - Marks & Spencer (M&S) has scaled up its use of mobile technology in the supply chain to poll 64,230 workers across 46 manufacturing locations in 5 countries (China, India, Bangladesh, Sri Lanka and the UK) – exceeding its target of 22,500 workers in 30 factories by more than double.<br /><br />Mobile survey data revealed interesting differences in knowledge among workers in areas such as workplace communications. For example, more factory management responded affirmatively to the question “Is there a way workers can submit a written complaint when they have a work related-problem?” than workers did. M&S will use this data develop training programs on Workplace Communications and align the company’s business practices with worker needs.<br /><br />Read More: http://3blmedia.com/News/Marks-Spencer-Polls-Over-60000-Workers-Five-Countries-Mobile-Technology/<br /><br />© 2014 | 3BL Media/Good World Solutions | All Rights Reserved