Ryanair has raised its full-year profit forecast for the second time in a month. It comes following a 22 percent jump in passenger numbers to 6.35 million in the year to November.<br /><br /> The Irish airline said it now expected profits to be between 810 and 830 million euros. Last month it had raised its profit outlook by 20 percent.<br /><br /> The company said the jump in passenger numbers was in part due to the improvements it has made to its much-criticised customer service.<br /><br /> Since a pledge last year by Chief Executive Michael O’Leary to stop “unnecessarily pissing people off,” Ryanair has slashed penalty charges.
