The dynamics that the devops culture bring to teams and organizations challenges the traditional process associated with software delivery. <br /> <br />In this talk we'll explore how to please the ITIL and ISO gods while maintaining an environment which enables fast release cycles and negligeable friction for engineering teams. <br />We will review the two main traditional constructs that are expected from IT service management frameworks: the change acceptance board and configuration management database and see how a lean process can be carried out to maintain a similar approach without introducing unfamiliar tools or methodology to engineers. <br /> <br />slides: https://speakerdeck.com/pyr/change-management-at-scale
