Delivering a high quality product and having a reliable customer base is crucial to gain a competitive edge in business. Any kind of errors in the system may result in undesirable results. The source of error could be be anything but to understand and rectify the same is very important. Buyer Supplier Relationship Management (SRM) is the most neglected term in today’s business. Suppliers play a crucial role in any company’s success and a healthy relationship with the suppliers can help the organization in the long run.