Follow Openreach engineer, Karl Whittaker, as he uses custom apps on an iPhone to efficiently organise customer appointments, field installations and .<br><br>Dont just take our word for it. Watch the challenges weve helped our customers face and overcome.<br>BT needed to replace field service engineers aging laptops. The field engineering team deployed convertible tablets running the Windows 8 operating system .<br>As BTs fixed line access business, Openreach is building the next generation access network for the UK, using innovative technologies such as Vectoring, .
