An air cabin crew team help to make sure that airline passengers have a comfortable, safe and pleasant flight. As an air cabin crew member, you need to be flexible to people’s individual needs and cultures, and have a polite but firm approach with customers. <br /> You will need excellent communication and organisational skills for this role. Being able to work well in a team is also really important. If you like meeting different people every day, and you enjoy travelling, this job could be ideal for you. <br /> You will usually need to have a good standard of maths and English for this role. Experience in a customer service role can also be useful. Entry requirements can vary between airlines, so check with them directly. <br /> <br />Work activities <br /> <br />As part of the air cabin crew, you will meet new passengers every day who are travelling for business or leisure. You day-to-day work will vary, but there will be some tasks that you will always be responsible for. <br /> <br />Before a flight you will: <br /> <br />•Go to a meeting about the flight and its schedule so that you know where it’s going, when it’s leaving and who’s on it <br />•Check that there are enough supplies on the plane and that emergency equipment is working properly <br />•Greet passengers and direct them to their seats <br />•demonstrate emergency equipment and procedures to passengers. <br />During a flight you will: <br />•make sure that passengers are comfortable and deal with any requests <br />•serve food and drinks, and sell duty-free items <br />•make announcements on behalf of the pilot <br />•reassure passengers in the event of an emergency, and make sure that they follow safety procedures. <br />At the end of a flight you will: <br />•make sure that passengers leave the plane safely and with all their hand luggage <br />•write a flight report, including about any unusual incidents <br />•add up and record food and drink orders, and duty-free sales. <br />Between flights, you may have some spare time to relax and explore the destination you have flown to.
