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New York’s JFK airport tests software designed for a smoother passenger experience

2016-10-11 4 Dailymotion

NEW YORK — Software designed to reduce queues and ensure a smooth experience for passengers has gone on trial at Terminal 4 of New York’s JFK airport. <br /> <br />The Beontra system pulls information from the Airport Operational Database. <br />This includes passenger profiles, flight schedules, and real-time info on data such as adverse weather conditions. <br /> <br />The system uses the data to produce a graph, showing when waiting times will peak at airport bottlenecks, Wired reported. <br /> <br />This information is shared with airlines, immigration, and security officials, so they can deploy enough staff to handle the volume of passengers moving through the airport. <br /> <br />Currently the system displays passenger forecasts for today and the next two days, but can potentially provide forecasts up to 90 days in advance. <br /> <br />The system is used by more than 30 airports in Europe and Asia, and JFK is the first U.S. airport to test it. <br /> <br />Around 20 million passengers pass through JFK’s Terminal 4 each year, hopefully with fewer delays from now on.

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