Avatier designs and develops industry leading identity management enterprise solutions for user provisioning, access certification, enterprise risk management, and self-service password reset. A global insurance brokerage firm consists of 400 locations worldwide and provides services to a variety of industries. At the company each division provides separate help desk services and audit controls. <br /> <br />Avatier helped to centralize services by providing automated user provisioning and active directory password reset throughout the organization. Using Avatier’s identity access management software (AIMS) our customer within a week was up and running. By the third week, they had 9,000 people enrolled while help desk password reset service calls dramatically dropped. Through software automation and a self-service user experience, Avatier returns identity and access management to the business user.