with a complaint, not only does it get saved in this transparent database for others to look at,” Mr. Hounanian said, “you will receive a response within a couple of days,<br />and within weeks should have a response from your student loan servicer.”<br />Its November 2016 report shows that complaints related to student loans rose 108 percent for the three months<br />that ended in October 2016 compared with the same period a year earlier.<br />A 2013 graduate of the University of California at Santa Barbara with a degree in political science, Mr. Hounanian said in an interview<br />that servicers of these debts don’t typically respond to consumer complaints — but they do snap to when the C. F.P.<br />Cody Hounanian, digital director at Student Debt Crisis, a nonprofit organization aiming to<br />reform the nation’s student debt policies, has had personal experience with the C. F.P.<br />is doing for student loan borrowers is really, really important,” Mr. Hounanian said.<br />With a new administration in town, the momentum against the bureau is building, said Quyen Truong, a partner at Stroock & Stroock & Lavan<br />and a former assistant director and deputy general counsel at the C. F.P.
