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Service desk integrations in NetCrunch 9.3 network monitornig suite

2017-04-20 1 Dailymotion

When something occurs on your network - for example, when a service goes down - you can get an alert through email, text message or through an alert box. <br /> <br />But what if your company already has a service or helpdesk platform already rolled out? <br /> <br />NetCrunch network monitoring suite can accommodate your existing infrastructure by integrating with your current platform. NetCrunch can send alerts to 21 services: <br /> <br />• Campfire <br />• HipChat <br />• IFTTT <br />• Pushover <br />• Ryver <br />• Slack <br />• Asana <br />• Connectwise <br />• Flowdock <br />• Freshdesk <br />• Freshservice <br />• JIRA <br />• JiTBiT <br />• LiveAgent <br />• Mojo Helpdesk <br />• Ops Genie <br />• Pagerduty <br />• Trello <br />• Zendesk <br />• Twitter <br /> <br />The integration is two-way, so tickets opened by NetCrunch can be closed in the platform of your choice. If someone closes a ticket in your servicedesk platform, NetCrunch will treat this alert as closed as well. <br /> <br />Download NetCrunch and use it for free for 30 days. Free live support is included, even in trial installations: https://www.adremsoft.com/

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