More informations on: https://actiononline.fr/parcours/art-de-la-negociation <br /> <br />Learning goals: <br />- Knowing what behaviour to adopt during the conclusion phase. <br />- Understanding the different conclusion scenarios <br /> <br />A word from the author: <br />The negotiation is over, now it’s time to conclude. But how do we know that it’s time to bring the negotiation to a close? <br />You can spot signs of approval in the other party indicating that it is time to wrap up the negotiation. These signs can be gestures or words. <br />The psychological aspect is important here. Remember, to be convincing, you need to have convinced yourself that the negotiation will produce a clear and favourable outcome. <br /> <br />Chapters: <br />- Choosing the best moment to conclude <br />- How to conclude? <br />- Conclusion and Quiz <br /> <br />More informations on: More informations on: https://actiononline.fr/parcours/art-de-la-negociation