JoAnn Heck, Director – Customer Care & Experience, discusses how the Mopar Social Connect team is helping Mopar meet owners online to deliver care that fits their needs.<br /><br />Follow us @AutoMotoTV - http://www.twitter.com/AutoMotoTV<br />Like us on Facebook: http://www.facebook.com/CarVideosOnline<br />AutoMotoTV - http://www.youtube.com/AutoMotoTV<br /><br />AutoMotoTV Deutsch: http://bit.ly/2w3J1Bn