How to win friends and influence people (In HIndi) # Lok Vyavahar # Introduction and Summary Part 1 <br />A brief, no fluff, summary of Dale Carnegie's How to Win Friends and Influence People <br /> <br />Techniques in Handling People <br /> <br />Don't criticize, condemn or complain. <br />Give honest and sincere appreciation. <br />Arouse in the other person an eager want. <br />Six ways to make people like you <br /> <br />Become genuinely interested in other people. <br />Smile. <br />Remember that a person's name is to that person the sweetest and most important sound in any language. <br />Be a good listener. Encourage others to talk about themselves. <br />Talk in terms of the other person's interests. <br />Make the other person feel important – and do it sincerely. <br />Win people to your way of thinking <br /> <br />The only way to get the best of an argument is to avoid it. <br />Show respect for the other person's opinions. Never say, “You're wrong.” <br />If you are wrong, admit it quickly and emphatically. <br />Begin in a friendly way. <br />Get the other person saying “yes, yes” immediately. <br />Let the other person do a great deal of the talking. <br />Let the other person feel that the idea is his or hers. <br />Try honestly to see things from the other person's point of view. <br />Be sympathetic with the other person's ideas and desires. <br />Appeal to the nobler motives. <br />Dramatize your ideas. <br />Throw down a challenge. <br />Be a Leader: How to Change People Without Giving Offense or Arousing Resentment <br /> <br />Begin with praise and honest appreciation. <br />Call attention to people's mistakes indirectly. <br />Talk about your own mistakes before criticizing the other person. <br />Ask questions instead of giving direct orders. <br />Let the other person save face. <br />Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.” <br />Give the other person a fine reputation to live up to. <br />Use encouragement. Make the fault seem easy to correct. <br />Make the other person happy about doing the thing you suggest.
