<br /> DigitalTrends.com reports Epic Games, the team behind Fortnite, was awarded an “F” rating for its customer service by the Better Business Bureau.<br /><br />The BBB gave Epic Games its lowest possible rating because of “unanswered customer complaints.”<br /><br />279 complaints were made against the studio on file over the past 3 years, and 247 are still unanswered.<br /><br />Most of the complaints involve issues with refunds or exchanges.<br /><br />The BBB has tried to contact Epic Games, but has not yet received a response. <br />
