In this Dynamic Communication interview, author @dynamicjill Jill Schiefelbein chats with @ericsyuan Eric Yuan, CEO and Founder of Zoom, who gives a tip that can help you MANAGE your business. Perfect for entrepreneurs, small businesses, sales teams, customer service departments, project managers, and more.<br /><br />• How do you deliver happiness to your customers?<br />• How can a CEO listen to his or her customers and respond to concerns?<br />• What are some best practices for managing feedback?<br />• Why might getting rid of project managers be a good idea for customer service?<br /><br />Learn the answer to these questions and more in this video with CEO and Founder of Zoom, Eric Yuan.<br /><br />Want to see the full interview with Eric Yuan? Learn more below.<br /><br />Eric’s interview excerpt is featured in Dynamic Communication: Strategies to Grow, Lead, & Manage Your Business Chapter 6: Be Open 24/7: Panopticon-Style Service <br /><br />In this 27-video series, the author of Dynamic Communication: Strategies to Grow, Lead, & Manage Your Business, Jill Schiefelbein, interviews stand-out companies and entrepreneurs to bring you great bites of information to help improve your communication and drive results. You can access 12+ hours of content—the full interviews for each of these 27 brilliant minds, by purchasing Dynamic Communication: Strategies to Grow, Lead, & Manage Your Business and accessing the book’s bonus site at dynamiccommunicationbook.com <br /><br />Buy the book at Amazon: http://amzn.to/2hNVJgW
