Uber Will Audio-Record US Rides <br />in Response to Safety Concerns.<br />The new feature is set <br />for a pilot test next month in <br />unspecified Latin American cities.<br />When the trip ends, the user will be asked if everything is okay and be able to report a safety incident and submit the audio recording to Uber with a few taps, Email From Uber Executive, via 'The Washington Post'.<br />The encrypted audio file is sent to Uber’s customer support agents who will use it to better understand an incident and take the appropriate action, Email From Uber Executive, via 'The Washington Post'.<br />According to Uber's head of <br />safety products, the feature will <br />help provide a sense that "the lights are <br />on" for "both parties" during an Uber trip.<br />Privacy experts have <br />raised concerns over a feature <br />that could be used to record <br />individuals without their consent.<br />Uber has faced criticism over the <br />expediency at which the company <br />has addressed a number of sexual <br />assault and harassment allegations
