#GREGGS <br />EXCLUSIVE: Shocking footage filmed by the doorman of the store in Halifax, West Yorks shows a colleague trying to calm down the enraged employee<br />A Greggs customer says a member of staff threatened to slash his throat and throw boiling water over him in a mix-up over his latte order.<br /><br />Dad-of-two Dwayne Poyser, 31, said he feared for his life after the employee “just kicked off”.<br />Shocking footage filmed by the doorman, of Halifax, West Yorks, shows a colleague desperately trying the calm the man down behind the counter.<br /><br />Dwayne is heard saying: “I’m reporting him, mate. He’s getting reported for threats to kill. It’s being recorded.”<br /><br />The employee is then seen grabbing a cup with a man shouting out “boiling water, boiling water”.<br /><br />And after other customers place themselves in front of the counter and warn him he’d go to jail, he said: “Do you think I’m asked about jail? I’ve been to jail before you muppet.”<br />A customer said: “You don’t do that to your customers, all he said was that he wanted a large latte.”<br /><br />But the staff member carried on: “You’re a f***ing dead man. I’m going to smash your head in.”<br /><br />Dwayne had been on his way to work with his brother Paul, 41, on the eastbound A64 services at Tadcaster on Tuesday morning.<br />He said: “I ordered two egg and bacons and two large lattes.<br /><br />“The guy, I don’t know if he misheard, but he started making two small ones. I said, ‘sorry mate we have two large’ and he just kicked off.<br /><br />“I heard him mumble something and I said, ‘sorry mate’ and that was it, he started kicking right off.<br />”He threatened to slash our throats and ripped his pin off and went round the back.<br /><br />“I feared for my life. I did think what is he going to get. Because I work doors I’m always getting knives pulled out on me, I was in a situation.”<br /><br />Dwayne, who works at the Maggie’s bar in Halifax, West Yorks, added: “He was really really aggressive.<br /><br />"To be honest I was a bit shook up because he said he was going to slash our throats and he ran round the back, I thought bloody hell. We stayed where the cameras were.<br /><br />“I pulled my phone out just in case he came back with a knife and he’s come running back round, grabbed hold of a cup filled with boiling water and came over to us as if he was going to throw it.<br />”We were still recording and he was calling me and my brother fathead and smackhead, ‘get outside, the boys are going to be here in five minutes, watch you’re a dead man’.”<br /><br /><br />Dwayne said the store manager was “very apologetic” but he only got £100 to spend in store from Greggs’s head office.<br /><br />He said: ”From the injuries that it would have caused if he chucked the boiling water over me, I don’t feel it’s right.”<br />A Greggs spokesperson said: “We are aware of an incident in York East shop which is managed by our franchise partner Euro Garages.<br /><br />“We do not tolerate unacceptable behaviour from any representatives of the Greggs brand and we can confirm that Euro Garages will take the appropriate action.<br /><br />“We have been in regular contact
