As you look at your goals for 2020, you find yourself standing at the gates of a new decade. <br />Customers now expect companies to be available to them over every platform. <br />Companies that adopt AI and multichannel ticketing, going one step further by assisting customers with self-serve portals have a higher chance of dominating their niche. <br />In this video we’ve listed out the most important CRM trends for the decade ahead. <br />Enjoy! <br /> <br />Click Here to Visit https://www.kapturecrm.com/ <br /> <br />Subscribe to get more videos! <br />https://www.youtube.com/KaptureCRM