When widespread pandemic lockdowns began to spread across the US, the Federal Communications Commission took action.<br />The FCC pushed carriers to sign its Keep Americans Connected Pledge.<br />Carriers would promise that no one would get their internet or telephone service cut off due to an inability to pay.<br />Now, Gizmodo reports the FCC says over 2,000 Americans have filed complaints related to the novel coronavirus COVID-19.<br />According to FCC Chairman Ajit Pai, other complaints purportedly dealt with billing, network issues, and broadband access.<br />Even if an ISP has signed the pledge, customers aren't protected from service disruptions if a bill is skipped.<br />You must notify your ISP that you need a financial hardship extension. If not, you could find yourself with suspended service.
