Thousands of Uber employees learned that they were being laid off in a three-minute Zoom call last week.<br /><br />The ride-sharing company informed 3,500 people who worked in customer service and recruitment around the country that it would be their last day working for Uber on the live call. <br /><br />Uber's Ruffin Chaveleau was tasked with breaking the news that the app was 'eliminating' thousands of jobs on the call. Chaveleau heads Uber's Phoenix Center of Excellence - the term the company uses to describe its customer service office.<br /><br />Chevaleau told staff: 'Our rides business is down by more than half. There is not enough work for many frontline customer support employees. [As a result] we are eliminating 3,500 frontline customer support roles.<br /><br />'Your role is impacted and today will be your last working day with Uber. You will remain on payroll until the date noted in your severance package.'