Business Insider reports payments service Square has been withholding up to 30% of customer payments amid the coronavirus outbreak.<br />That's infuriated business owners, who have had to lay off employees or miss mortgage payments.<br />According to Business Insider, Square has been using a tool called reserves, which is used to protect against "risky" transactions.<br />Such transactions include payment for goods and services that are delivered later, or those in which the customer may ask for a refund.<br />However, merchants say they haven't had any such transactions flagged. More than 1,400 of them have petitioned Square to stop withholding the funds.<br />Square, which is run by Twitter CEO Jack Dorsey, said in a blog post that it uses the tool sparingly.
