“One of the mistakes small business owners make when they start is they don’t price themselves high enough.” <br /> <br />On this podcast, Joy shares the insights she gained and challenges she faced in her career. Here we discuss: <br /> <br />-Making your customers stick through online engagement <br />-Avoiding bad turnover by picking the right employees and ensuring they are satisfied with their jobs <br />-Attracting the right customers by valuing your service correctly <br />-The importance of delegating tasks to prevent burnout <br />-The benefits of joining conferences <br /> <br />You can connect with Joy through the following platforms: <br />Twitter: https://twitter.com/JoyanneHawkins <br />LinkedIn: https://ca.linkedin.com/in/joyhawkins <br />Local Search Forum: https://www.localsearchforum.com/