Broken McDonald's <br />Ice Cream Machines , Reportedly Spark Federal Investigation.<br />Broken McDonald's <br />Ice Cream Machines , Reportedly Spark Federal Investigation.<br />The fast-food giant is known for consistent issues <br />with its soft-serve ice cream machines.<br />At the same time, McDonald's shakes, <br />McFlurries and other desserts require <br />the machines to be in working order.<br />The issue is so prevalent that McDonald's <br />makes jokes about it on Twitter, .<br />and customers can utilize a website <br />that tracks outages across the country.<br />A report in 'The Wall Street Journal' <br />claims that investigators with the <br />Federal Trade Commission (FTC)... .<br />... recently contacted franchise owners <br />seeking information about the machines.<br />Franchise owners reportedly dislike the cost of machine maintenance.<br />as well as the upkeep the machines require <br />to remain in clean and working order.<br />A movement known as "the right to repair" <br />has become a particular focus <br />of the Biden administration.<br />It maintains <br />that companies ought to <br />simplify repair processes.<br />The FTC would not comment on <br />'The Wall Street Journal' report.<br />McDonald's claims that it is <br />not currently under investigation.<br />Nothing is more important to us than delivering on our high standards for food quality and safety, .., McDonald's USA, Statement, via NPR News.<br />... which is why we work with fully vetted partners that can reliably provide safe solutions at scale, McDonald's USA, Statement, via NPR News