Ticketmaster Is Grilled by US Senate , Over Taylor Swift Concert Failure.<br />Ticketmaster Is Grilled by US Senate , Over Taylor Swift Concert Failure.<br />Reuters reports that on Jan. 24, senators questioned Live Nation Entertainment over its inability to properly sell tickets for Taylor Swift's 'Eras' tour.<br />Reuters reports that on Jan. 24, senators questioned Live Nation Entertainment over its inability to properly sell tickets for Taylor Swift's 'Eras' tour.<br />Ticketmaster's monopoly over <br />ticket services was also scrutininzed.<br />Reuters reports that the company holds over 70% market share when it comes to ticket services for U.S. concert venues.<br />Joe Berchtold, president and CFO of Live Nation, issued a statement in front of <br />the U.S. Senate Judiciary Committee.<br />We apologize to the fans, we apologize to Ms. Swift, we need to do better and we will do better, Joe Berchtold, president and CFO of Live Nation, via Reuters.<br />In hindsight there are several things we could have done better – including staggering the sales over a longer period of time and doing a better job setting fan expectations for getting tickets, Joe Berchtold, president and CFO of Live Nation, via Reuters.<br />In an opening statement, Senator Mike Lee said Ticketmaster's shortcomings prompt the question of whether , "new legislation or perhaps just better enforcement of existing <br />laws might be needed to protect the American people.".<br />Other senators slammed <br />Live Nation's fees and bot issues.<br />If you care about the consumer, cut the price! Cut out the bots! Cut out the middle people and if you really care about the consumer, give the consumer a break!, Senator John Kennedy, via Reuters.<br />The way your company handled ticket sales for Ms. Swift was a debacle, and whoever in your company was in charge of that should be fired, Senator John Kennedy, via Reuters
