Wendy's to Test , New AI Drive-Thru.<br />'The Guardian' reports that Wendy's is ready <br />to roll out an artificial-intelligence-powered <br />chatbot capable of taking customers' orders.<br />The "FreshAI" pilot program <br />is reportedly powered <br />by Google Cloud's AI software. .<br />The experimental pilot program <br />will launch next month in <br />the Columbus, Ohio, area.<br />According to Wendy's, the fast-food <br />chain is counting on the technology to <br />revolutionize the industry.<br />According to Wendy's, the fast-food <br />chain is counting on the technology to <br />revolutionize the industry.<br />By leveraging generative AI, Wendy’s seeks to take the complexity out of the ordering process so employees can focus on serving up fast, fresh-made, quality food and exceptional service, Wendy's, via statement.<br />'The Guardian' reports that <br />Wendy's is not the first fast-food <br />chain to pioneer AI technology.<br />'The Guardian' reports that <br />Wendy's is not the first fast-food <br />chain to pioneer AI technology.<br />In 2022, McDonald's opened a completely automated <br />location in Fort Worth, Texas, while deploying <br />AI-operated drive-thrus at locations around the country.<br />Meanwhile, other chains, including <br />Sonic and Popeyes also have their own <br />AI-driven solutions in the works.<br />Meanwhile, other chains, including <br />Sonic and Popeyes also have their own <br />AI-driven solutions in the works.<br />Similar to McDonald's, Wendy's has <br />said that it will still employ people to <br />monitor the AI-operated drive thru. .<br />Similar to McDonald's, Wendy's has <br />said that it will still employ people to <br />monitor the AI-operated drive thru. .<br />Despite this, 'The Guardian' points out that the application <br />of AI technology in the fast-food industry is expected <br />to stoke fears of humans losing jobs to robots.
