In-N-Out Imposes New Policy , Banning Employees From Wearing Masks.<br />Employees at some In-N-Out stores will no longer be allowed <br />to wear masks, according to new company guidelines that , “emphasize the importance of customer service.”.<br />An email was sent to workers, stating that <br />employees who want to wear masks must have a , “valid medical note exempting <br />him or her from this requirement," CNN reports. .<br />The new policy will impact <br />employees in five states.<br />Those five states are Arizona, Colorado, <br />Nevada, Texas and Utah.<br />CNN reports that a majority of In-N-Out locations <br />are found in California, a state where the company <br />can't ban employees from wearing masks.<br />CNN reports that a majority of In-N-Out locations <br />are found in California, a state where the company <br />can't ban employees from wearing masks.<br />In California and Oregon, another state where the company <br />can't ban masks, In-N-Out said it would provide <br />N95 masks for any employee who wants them.<br />In California and Oregon, another state where the company <br />can't ban masks, In-N-Out said it would provide <br />N95 masks for any employee who wants them.<br />We are introducing new mask guidelines <br />that emphasizes the importance of <br />customer service and the ability to show <br />our associates’ smiles and other facial <br />features while considering the health <br />and well-being of all individuals. , In-N-Out memo, via CNN.<br />Our goal is to continue to provide safe <br />and customer-centric store and support <br />environments that balance two things <br />that In-N-Out is known for — exceptional <br />customer service and unmatched <br />standards for health, safety and quality, In-N-Out memo, via CNN.<br />The decision comes several months <br />after President Joe Biden officially ended the <br />national emergency put in place amid the COVID pandemic.<br />The decision comes several months <br />after President Joe Biden officially ended the <br />national emergency put in place amid the COVID pandemic.<br />CNN reports that while statewide mask mandates have <br />been lifted, health experts say that vulnerable <br />individuals may want to stay masked in public settings.<br />CNN reports that while statewide mask mandates have <br />been lifted, health experts say that vulnerable <br />individuals may want to stay masked in public settings