Lancashire Police say they have saved 4,000 hours of frontline officer time a month by referring more mental health calls directly to the NHS rather than attending the incidents themselves. <br /><br />It was part of a pilot initiative that is now being rolled out nationally. <br /><br />Assistant Chief Constable Russ Procter talks to local democracy reporter Paul Faulkner about the difference it has made to his force - and claims it will also benefit those in mental health crisis.
