Surprise Me!

Wheelchair user couldn't see Take That from accessible seating due to "prison" bars

2024-07-26 25 Dailymotion

A wheelchair user says the view of Take That from her accessible seating at their gig was so bad it was like "being in prison”. <br /><br />Metal bars obscured Michelle Ritchie's view at Birmingham’s Utilita arena and she says she couldn’t see anything on the stage. <br /><br />The 33-year-old had travelled over 200 miles to the Midlands to see Take That supported by Olly Murs.<br /><br />But she says she was disappointed by the experience and doesn’t think it was worth the £90 ticket, in May.<br /><br />Michelle from Hawick, in the Scottish Borders, said: “The arena is horrendous – there were bars all the way around me and it felt like I was in a cage. <br /><br />“I couldn't see the stage. I couldn't see anything. It was awful. <br /><br />“I've been to quite a few shows and it’s never been like that before. <br /><br />“I was so annoyed and upset. I’d spent a lot of money travelling down and staying overnight. <br /><br />“I've been to loads of venues and it’s never been like that before. I’ve always had decent seats.” <br /><br />Michelle said she planned the trip to Birmingham as a big treat to herself – splashing out £270 on tickets, travel and accommodation. <br /><br />But she was left bitterly disappointed by the experience and says despite complaining to the venue, she’s not received a satisfactory response – and says they eventually stopped replying to her. <br /><br />Michelle said: “Take That were someone I really wanted to go and see. <br /><br />“It was going to be a big treat for me. I thought I'd treat myself. <br /><br />“I’m a wheelchair user and went alone but I don’t feel it was worth the money I paid. <br /><br />“I just feel that the venue has not thought about accessibility very well.” <br /><br />Utilita Arena Birmingham has not responded to a request for comment.

Buy Now on CodeCanyon