In this troubleshooting tutorial video, I'll show how to fix the "We could not activate Battlefield 3 on this computer using the Origin account you provided" problem. The complete message is: "We could not activate Battlefield 3 on this computer using the Origin account you provided. Please locate your product key to activate the game using your Origin account: Enter Product Key (...) If you have already registered, please make sure you're signing in to the same Origin Account that you previously used to activate the game". <br /><br />This is a software-related problem of having some problematic license files in the license folder of Battlefield 3. Due to this problematic files, even if your Origin account is correctly logged in, and even if you have a legitimate product key of Battlefield 3, the game fails to connect, and you are unable to play Battlefield 3. The good news is that we can fix this problem simply by having Battlefield 3 regenerate the correct license files. By the way, we are only fixing a software problem, related to local license files that cause connection issues, this fix does not make changes to your legal license of use of Battlefield 3, because that's a legal thing, and we are doing a software file thing. And we are not changing the content of the legal license of use, what we are doing is we are allowing the game to re-generate the license software files. Before this procedure, users with legitimate keys are unable to play Battlefield 3. After this procedure, users with legitimate keys of Battlefield 3 can now play the game. We do not change the content of the legal license, we are just re-generating the license files for the software to run properly. <br /><br />1. Go to "Computer" <br />2. Go to "Drive" <br />3. Click "View" - Click "Show" - Click "Hidden Items" <br />Now that you can see hidden folders, proceed to the next part of the video. <br />4. Click "ProgramData" <br />5. Open "Electronic Arts" folder <br />6. Open "EA Services" folder <br />7. Open "License" folder <br />8. Delete all files <br />9. Restart the computer <br />10. Launch Battlefield 3 <br /><br />For most users experiencing this problem in Battlefield 3, when you follow this procedure, at first, there will be multiple files in the license folder. These are the problematic files. After you delete all of the files inside the folder, restart the computer, and launch Battlefield 3 again, a new, single license folder will be re-generated. This time, this is the correct file, which will allow the software to function properly, and you will be able to play the game with your EA Origin account, as intended. <br /><br />Keep in mind: <br />You need to own Battlefield 3 on EA Store (Origin) to play through EA Store (Origin). <br />You need to own Battlefield 3 on Steam to play through Steam. <br />This procedure is specifically for fixing the activation. It won't make you own the game on a different platform.
