Carol is described as white, five feet four inches tall, of slim build, with a pale complexion and brown shoulder-length hair often worn in a ponytail. When last seen, she wore a khaki parka-style coat with grey fur on the hood, blue jeans, and black and white speckled trainers, and carried a black handbag with a shoulder strap. She is known to frequent Liverpool city centre and Birkenhead, and may also have links to Chester.
