Governments often measure public transport success by kilometres built or trains delivered. However commuters measure the success of public transport beyond infrastructure. According to a new Khazanah Research Institute (KRI) study, commuters judge reliability, predictability, and user experience. How can public transport in Greater KL improve in these measures? On this episode of #ConsiderThis Melisa Idris speaks with Gregory Ho, Senior Research Associate at Khazanah Research Institute about his research in the Greater Kuala Lumpur Mobilities report.
