According to a March 24th, 2026 complaint posted to The Better Business Bureau website: Vulcan Imaging Associates reviewed x-ray images for her son:<br /><br />"they sent duplicate claims to my insurance for the same amount. I never received a bill for anything that was not processed or paid. They sent a collection agency notification to my home address, but never provided a bill. My insurance paid this claim, however, they did not pay the duplicate claim. I am receiving a collections notice on their duplicate claim. <br /><br />This may be considered as an example of Phantom Billing (possible fraud).<br />I've done videos on billing issues involving these doctors in the past.<br /><br />I had dealings with both Vulcan & CHC as a patient and customer in 2019 & share my very negative experience. My issues are unresolved / outstanding as of February, 2026.<br /><br />Please see my several hours video on my 2019 MRI done by their radiologist Michael Brant Ruff at the below Yootoob channel (mymedicalnightmare) (search Vulcan & Ruff in the box). I had a broken skull injury I almost died from - 3 inch long insects & worms grew in the wound (SEE X-RAYS / MRI / CT IN VIDEOS). The MD wrote no injury appeared in an image review that showed 6 inches diameter infection in my head / neck area exactly the area to be examined, where I reported pain. Hear my call where Vulcan would not do anything to help me get their error corrected. The injury may cost over $1,000,000 USD to treat.<br /><br />My call with Kim Mooney, Administrative Coordinator of Birmingham Alabama-based Vulcan Imaging Associates, who has 37 radiologists doctors in their group. I was told by Mooney that they "100% Stand By" a report of their radiologist who missed serious injuries in the MRI. She did not elaborate on who "they" were however. Mooney does not possess a medical license. I was also told they do not consult with patients and there was nothing their company could do in regards to my request to have a 2019 MRI scan reread, in which their doctor Michael Brant Ruff, stated I had no injuries and in which evidence of around 6 inches head trauma and infection can be observed. They would not put me in contact with the doctor or attempt to correct the error of their doctor.<br /><br />My attempt to call (University Of Tennessee honors graduate) Neuroradiology specialist Dr. Michael Brant Ruff MD (Vulcan Imaging). I'm a patient attempting to have a misdiagnosed MRI reread (Broken Skull). The truth of my issue is I had broken the underside of my skull, over about a year the wound became infected and infested with some type of parasite. I received a $600 bill from (Ascension) St. Vincent's Ambulatory Healthcare Network LLC in 2019 for this scan, I was told no injuries appeared here. Subsequent to this, between 2018-2019 I had several X-Rays and CT scans through Saint Vincent's East Hospital Birmingham AL., in which I was told no injury appeared. When I obtained my medical records of these scans, however, broken bone appears clearly in the underside of my sk
