A patient who had a mammogram done in March, 2026 recently shared another double billing attempt by Birmingham, AL. based Vulcan Imaging Associates. She claims receiving numerous texts from the group due to a supposed outstanding balance for the radiology part of the scan. This alerted the patient because she never has a radiology charge due to insurance covering wellness. <br /><br />After contacting Vulcan, they claimed to have never filed it with her insurance. In mid-July she started receiving texts again & reached out to Vulcan again who stated the insurance provider had paid them in June but "took it back". <br /><br />Contacting the insurance company led to a 3 way call to clarify the situation with Vulcan. There it was revealed Vulcan received the payment in June and closed the account.<br /><br />MY OWN PATIENT EXPERIENCE WITH VULCAN:<br /><br />I had dealings with both Vulcan & CHC as a patient and customer in 2019 & share my very negative experience. My issues are unresolved / outstanding as of 2026.<br /><br />Please see my several hours video on my 2019 MRI done by their radiologist Dr. Michael Brant Ruff MD. I had a broken skull injury I almost died from - 3 inch long insects & worms grew in the wound (SEE X-RAYS / MRI / CT IN VIDEOS). The MD wrote no injury appeared in an image review that showed 6 inches diameter infection in my head / neck area exactly the area to be examined, where I reported pain. Hear my call where Vulcan would not do anything to help me get their error corrected. The injury may cost over $1,000,000 USD to treat.<br /><br />My call with Kim Mooney, Administrative Coordinator of Birmingham Alabama-based Vulcan Imaging Associates, who has 37 radiologists doctors in their group. I was told by Mooney that they "100% Stand By" a report of their radiologist who missed serious injuries in the MRI. She did not elaborate on who "they" were however. Mooney does not possess a medical license. I was also told they do not consult with patients and there was nothing their company could do in regards to my request to have a 2019 MRI scan reread, in which their doctor Michael Brant Ruff, stated I had no injuries and in which evidence of around 6 inches head trauma and infection can be observed. They would not put me in contact with the doctor or attempt to correct the error of their doctor.<br /><br />My attempt to call (University Of Tennessee honors graduate) Neuroradiology specialist Dr. Michael Brant Ruff MD (Vulcan Imaging). I'm a patient attempting to have a misdiagnosed MRI reread (Broken Skull). The truth of my issue is I had broken the underside of my skull, over about a year the wound became infected and infested with some type of parasite. I received a $600 bill from (Ascension) St. Vincent's Ambulatory Healthcare Network LLC in 2019 for this scan, I was told no injuries appeared here. Subsequent to this, between 2018-2019 I had several X-Rays and CT scans through Saint Vincent's East Hospital Birmingham AL., in which I was told no injury appeared.
